Frequently Asked Questions

Your dog’s day will be filled with plenty of playtime (indoor and outdoor; weather permitting) and private time to rest and eat.

If the weather is clear, your dog will spend time outdoors in our fully fenced in backyard, where they will have space to play on the grass/deck, rest in the shade and also pee/poop.

If the weather outside isn’t great, the dogs will spend the day indoors where they will have space to play and rest, with some time outside to do their business.

Dogs that are boarding overnight are welcome to sleep wherever they choose. They can sleep up on the couch, or on the floor in their own bed/crate. We also have plenty of spare blankets for the dogs to use.

If I'm boarding multiple dogs, I may set up playpen fences to divide the dogs into their own areas for the safety of the dogs overnight.

We host about 10 dogs at a time. All of the dogs we look after are non-aggressive and up-to-date on their vaccinations. When the dogs are together, they are supervised at all times.

If something happens to your dog during their stay, we will contact you immediately.

If needed, we will take your dog to the nearest vet to seek immediate attention. Vet bills will be 100% covered by us as we are protected under ProFur, an insurance company for pet care professionals.

We do not provide food for your dog during their stay. All dogs are different in terms of preference, allergies and special needs. You will be required to bring enough food needed for your dog’s stay.

For longer stays, please pre-pack each meal into individual portions.

We do! We’re able to pickup and drop-off your dog for their stay at a calculated rate depending on where you are located. The cost of the delivery is based on the distance from your home to ours.

For payment, we’re able to accept cash, Interac E-Transfer or PayPal.